Shipping/Pay FAQ
Shipping Information - Carolina Hemp Cafe
At Carolina Hemp Cafe, we strive to provide our customers with reliable and efficient shipping services for all our hemp-derived THC, THCA, and CBD products. Below is important information about our shipping options, rates, and policies.
Shipping Options & Rates
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Standard Shipping:
- All orders are shipped via Priority Mail USPS.
- Shipping costs are based on the weight of the package and the delivery destination.
- Orders over $99 qualify for free standard shipping within the United States.
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Local Delivery:
- We offer local delivery for a flat fee of $25.
- For orders over $150, local delivery is free.
- Our local delivery ensures that your products arrive quickly and safely at your doorstep.
Shipping Timeframes
- Priority Mail USPS typically takes 2-3 business days for delivery, depending on your location.
- Orders are processed within 1-2 business days, and you will receive an email with tracking information once your order has shipped.
- We do not offer overnight shipping at this time.
Whitelisted with USPS
We are proud to be whitelisted with USPS, which means our packages are never stopped or inspected during shipment. This ensures that your products are delivered promptly and securely without any delays due to inspections. You can trust that your Carolina Hemp Cafe order will arrive safely and discreetly.
Tracking Your Order
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this number to monitor your shipment through the USPS website, ensuring you can track your package every step of the way.
Lost or Damaged Packages
If your package is lost or damaged during shipment, please contact us immediately at [Your Email Address] or [Your Phone Number]. We will work with USPS to resolve the issue and ensure you receive your order.
Shipping Limitations
- We currently offer domestic shipping within the United States only and do not ship internationally.
- Local delivery is available within specific areas—please check if your address qualifies for this option at checkout.
For any further questions about our shipping policies or delivery options, please feel free to contact our customer service team. We are committed to ensuring your experience with Carolina Hemp Cafe is seamless and hassle-free.
